Ordering & FAQs

At Coastal Gifts, we aim to make your experience as seamless and joyful as the seaside moments that inspire us. Below you'll find answers to common questions and helpful information about ordering, downloads, and our digital products.

How do I receive my digital download?
After completing your purchase, you'll receive an email with a secure download link. If you don’t see it within a few minutes, please check your spam or promotions folder. All of our products are digital - nothing will be shipped.

What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options offered at checkout. All transactions are processed securely.

Can I print the files at home?
Yes! Our digital downloads are designed for easy at-home printing or professional print services. Be sure to check each product listing for recommended sizes, file formats, and print tips.

Do you offer refunds or exchanges?
Due to the nature of digital products, all sales are final and non-refundable. We’re unable to offer returns or exchanges once a file has been downloaded.

That said, we want you to be happy with your purchase! If you encounter any issues with your download, please contact us - we’re always happy to help.

Will I receive anything in the mail?
Nope! All items purchased directly from Coastal Gifts are digital downloads. However, some blog posts and product features may include affiliate links to items sold by third-party retailers. If you purchase a product through one of those links, it will be shipped by the retailer, not by us.

Can I use these files commercially?
Our designs are for personal use only and may not be resold, redistributed, or used for commercial purposes without prior written permission. If you're interested in licensing or special usage, feel free to reach out.

Do you use affiliate links?
Yes, we occasionally share links to products we love through affiliate partnerships (such as with Amazon). This means we may earn a small commission - at no extra cost to you - if you make a purchase through one of those links. We only recommend items that align with our coastal aesthetic and values. Please note: any purchases made through these links are handled by the retailer, and their return or shipping policies apply.

Still have questions?
We’re here for you! Please contact us and we’ll get back to you within 1–2 business days.